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Best Buy cancels Galaxy Fold pre-orders, throws shade (Update: Samsung statement) (Latest version)


Update, May 24, 2019 (11:13 ET): Samsung came back to us about the news below regarding Best Buy cancellation pre-orders for the Galaxy Fold. Here's the statement:

"We are working closely with all of our distribution partners, including Best Buy, to deliver the Galaxy Fold to clients as soon as possible. Customers who received a cancellation notice of their Best Buy pre-order can opt-in Once the item is available, a new issue date for the Galaxy Fold will be announced in the coming weeks, and Samsung appreciates the trust our customers place in us and we would like to thank them for their patience and understanding. "

Unfortunately, the statement does not provide us with any new details when we will actually see the Fold or even when Samsung will announce the new issue date. Hold on for more information "in the coming weeks."


Original Article, May 24, 2019 (10:40 ET): according to A post in the official Best Buy support forums, the popular electronic retailer cancels all pre-orders for the Samsung Galaxy Fold.

This news is behind Samsung postpone the delay date of the company's first foldable smartphone to fix it various problems early adjudicators confronted when using the device. Samsung has promised to announce an updated release period for the Samsung Galaxy Fold, but has not yet done so.

In the Best Buy message about pre-order cancellations, the merchant makes it clear Samsung did not provide any new information on the date of delivery. As such, Best Buy has little choice but to cancel all orders:

The Samsung Galaxy Fold is one of the most curious and highly anticipated devices of 2019. […] But with breakthrough designs and technology, many hurdles and the possibility of confronting an abundance of unforeseen hiccups. These hurdles led Samsung to postpone the release of the Galaxy Fold, and Samsung did not provide a new release date. Because we set our customers first and want to ensure that they are cared for in the best possible way, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold.

The line "because we put our clients first" is definitely a little shadow thrown at Samsung's feet. This means that Best Buy does something that is not Samsung.

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The message also implies that Samsung not only announces to the press or the general public when the Fold is going to launch, but does not even erase the information beyond the record to one of its largest retail partners.

The last thing we heard from Samsung about the Samsung Galaxy Fold was when DJ Koh revealed that a decision about the device would come "About a few days. "It was on May 9, about two weeks ago.

We came to Samsung to find out more about this topic. We will update this article if we return.

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